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How opong188 Handles Your Personal Information

Your account data belongs to you. This page explains what we collect when you use opong188, how we use it, and the choices you have over your own information — including activity connected to DANA, OVO, and GoPay wallet transactions.

Account Data ProtectionWallet Privacy — DANA, OVO, GoPayYour Right to AccessSecure Data HandlingContact Us to Update
opong188 How opong188 Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Data

If you want to review, update, or remove data tied to your account, our support team handles privacy requests directly. Raise a ticket through live chat, email us, or use the in-account help form. We aim to respond to all data requests within a reasonable time and will confirm receipt before taking any action on your account.

Team online

Live Chat

Open the chat widget from any page while logged in to raise a privacy or data query directly with our support team.

Email Support

Send your request to our support address found in the Help section. Include your registered account email so we can verify your identity.

In-Account Form

Log in, go to Account Settings, and use the Data Request form to submit a formal access or deletion request.

DATA HANDLING DETAILS

Security, Cookies, and Retention

We use SSL encryption on all data transfers between your device and our platform. Account sessions are tied to your device token, so logging in on a new phone in Depok or anywhere else in Indonesia will prompt a fresh verification step before your session is active. We keep your account data for as long as your account is open and for a period after closure as required by our operating obligations. You can request deletion of non-essential data at any time through the support channels above.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to see how pages load on mobile. You can adjust cookie preferences in your browser settings at any time.

Account Security

Your password is stored as a one-way hash — we cannot read it. A new device login always triggers an OTP sent to your registered phone number before access is granted.

Data Retention

Active account data is kept while your account exists. After account closure, we retain records for the period our operational obligations require, then delete them.

Third-Party Access

Payment processors — DANA, OVO, GoPay — receive only the data needed to process your transaction. No marketing partners receive your personal account data.

Common Questions About Your Privacy

Here are the questions we hear most often about how your data is handled at opong188. If your question is not covered here, reach us through live chat or the in-account Data Request form.

We collect your registration details — name, email, phone — plus transaction references from DANA, OVO, or GoPay payments, device identifiers, and session activity logs used to secure your login.

We share only what payment processors need to complete your transaction. We do not sell your data or pass personal details to marketing partners or unrelated third parties.

Log in and use the Data Request form in Account Settings, or contact support by live chat or email. We will verify your identity and respond to your request before taking any action.

Yes. Submit a deletion request through the in-account form or via email support. Non-essential data can be removed on request; some records are kept for the period our operational obligations require.

We receive a transaction confirmation token and amount only. Your DANA or OVO credentials never pass through our servers — all authentication happens inside your wallet app directly.

We use session cookies for login continuity and analytics cookies for performance monitoring. You can manage or block cookies through your browser settings; some features may not work without session cookies enabled.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.